Support

Help & Support

Get help with RoleCheck.

About the App
What is RoleCheck?

RoleCheck is an AI Career X-Ray. You tell us your role, industry, and the tasks that fill your day, and we generate a personalized report estimating how exposed your work is to AI-driven automation, on a 0–100 scale, with a 1–5 year forecast and a concrete 90-day action plan.

How does the AI analysis work?

We compare the tasks you select against U.S. Department of Labor occupational data (O*NET) and current AI capabilities. The result is a task-by-task exposure score, a role-level risk score, and a written analysis of where your leverage is likely to shift.

Is this a subscription?

No. Each report is a one-time purchase. You buy it once, and the PDF is yours to keep. Additional scans for other roles are discounted: $14.99 for the second role, $9.99 for the third and beyond.

Account & Login
How do I sign in?

Tap "Sign in with Apple" or "Sign in with Google" on the welcome screen. We don't ask for a password — your sign-in is managed by Apple or Google.

I can't log in with Apple ID

First, make sure you're signed in to iCloud on your device (Settings → your name). If sign-in still fails:

  • Check your network connection.
  • Force-quit RoleCheck and reopen it.
  • Try toggling Apple ID off/on for RoleCheck under Settings → Apple ID → Sign-In & Security → Sign in with Apple.

If the problem persists, email [email protected] with your device model and iOS version.

How do I delete my account?

In the app, go to Settings → Delete Account. This permanently removes your scan history, reports, and account from our servers within 30 days. Deleted data cannot be recovered.

You can also email [email protected] from the email address on your account to request deletion.

Purchases & Refunds
How do I get a refund?

All purchases are processed by Apple. For refunds, visit reportaproblem.apple.com or contact Apple Support directly. RoleCheck cannot issue Apple refunds on your behalf.

I bought the report but can't see it

In the app, pull to refresh on the Reports screen. If your purchase still isn't showing:

  • Tap Settings → Restore Purchases.
  • Make sure you're signed in with the same Apple ID you used to buy the report.

If neither helps, email [email protected] with your Apple receipt or order ID and we'll restore your access.

How does the discount for additional scans work?

Your first role report is $19.99. After that, the second role is $14.99 and the third (and any subsequent role) is $9.99. The discount is applied automatically at checkout based on how many reports you've purchased on your Apple ID.

Can I share my report?

Yes. The PDF is yours — share it with a mentor, manager, or save it for your records. Reports are intended for personal use; please don't redistribute them as a commercial product.

Technical Issues
The app crashes on startup

Try the standard checklist:

  • Force-quit and reopen the app.
  • Update to the latest version of RoleCheck in the App Store.
  • Restart your device.
  • Reinstall the app (your reports are tied to your Apple ID and will restore on sign-in).

If crashes continue, email [email protected] with your iOS version and device model.

I lost my report

Reports are tied to your Apple ID and stored on our servers. Sign in with the same Apple ID, then tap Settings → Restore Purchases. Your reports should reappear in the Reports tab.

The PDF won't download

Check your network connection and free storage on your device. If the download still fails, force-quit the app and try again. If the issue persists, email us with the role name and approximate purchase date and we'll resend the PDF directly.

Still need help?

Email: [email protected]

Response time: within 48 hours